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The power of corporate branding

Every organisation has a corporate image, whether it wants one or not. When properly designed and managed, the corporate image will accurately reflect the level of the organisation's commitment to quality, excellence and relationships with its various constituents.
Contributor: Steven Howard

The rise of the customer gateway

Evolving business model scenario where companies will either be customer gateways - the trusted partner for individual customers - or content providers to these gateways. Implication for brand is that gateway brands must focus on personal affinity, whilst content brands focus on product differentiation.
Contributor: Peter Fisk

The business of identity

Extensive report on a study of brand management in six companies to test how brand contributes to business performance. Businesses are tested against a five stage brand identity model; each stage being matched to key indicators of a successful market orientation.
Contributor: Jack Yan

Problems with new brands

Considering a new brand ? This article points to norms of awareness, distribution, trial and repeat that you'll need to beat. Today's marketing may mean servicing a higher brand is more important than launching a new one.
Contributor: Chris Macrae

Visions that created company brands

Roll call of companies whose success relates to the original vision of the founders.
Contributor: Chris Macrae

142 opportunities for design, and counting

Ten items crying out for design - a subset of Tom Peters much longer list.
Contributor: Chris Macrae

Creativity's fundamental question

Consumer understanding is fundamental to a creative brand. Review of two articles by Susan Fournier, which focus on understanding the consumer's experience and how it relates to brand creativity and relationship marketing.
Contributor: Chris Macrae

Big idea brands

Owning a big idea brand makes it almost impossible for another category brand to take over; some examples of big idea brands.
Contributor: Chris Macrae

Who creates a brand ?

Two examples of great brands, Coca-Cola and Marlboro, which originated from communications creativity.
Contributor: Chris Macrae